Delivery within Australia
Free shipping within Australia via Australia Post, with delivery in 2-5 working days.
Express Post via Australia Post is available and should arrive within 1-3 working days throughout Australia, depending on your location.
Your order confirmation will include a tracking number that can be used to trace the location of your package via this Australia Post Tracking web page.
Please allow 24 hours for dispatch.
International delivery
International orders are sent by Australia Post. Delivery times will depend upon which option you select and the destination. Please see this link for an explanation of international delivery options and timeframes: http://auspost.com.au/parcels-mail/international-delivery-options.html
Delivery costs will be calculated at checkout.
Refunds, Returns and Replacements
All products remain the property of Windward Publications Pty Ltd until paid for in full. Products leave Windward Publications Pty Ltd in pristine condition and suitably packaged.
In the unlikely event of damage in transit, Windward Publications Pty Ltd will replace the damaged product with a new one provided notification of such damage is received within seven days of the customer’s receipt of the damaged goods. We may request the damaged goods to be returned as a condition of replacement.
Requests for replacements of any missing shipments must be received within 45 days of placing your order.
All sales are final and refunds are not issued.